All ProgramsDevOps & SRE
Emergency Preparedness for Enterprise Engineering Teams
For engineering teams building resilience before incidents happen
3 x 3-hour sessionsWorkshop Series
Request This ProgramProgram Overview
What This Program Covers
The best time to prepare for an emergency is before it happens. This program teaches engineering teams how to build the processes, runbooks, tooling, and cultural practices that minimize the impact of incidents and enable fast, effective response when things go wrong.
What You'll Learn
- 1Build comprehensive incident response playbooks before incidents occur
- 2Design on-call rotations that are sustainable and effective
- 3Implement game days and chaos engineering to find weaknesses
- 4Create runbooks that work under pressure for common failure scenarios
- 5Design escalation paths and communication protocols
- 6Build tooling that accelerates incident response
- 7Measure and improve emergency preparedness over time
Outline
Program Snapshot
Module 1 — Preparedness Foundations
- ›The cost of unpreparedness
- ›Incident classification and severity frameworks
- ›On-call design principles
- ›Hands-on: audit your current preparedness
Module 2 — Runbooks and Playbooks
- ›Anatomy of an effective runbook
- ›Common failure scenario documentation
- ›Escalation path design
- ›Hands-on: write a production runbook
Module 3 — Game Days and Chaos
- ›Game day design and facilitation
- ›Chaos engineering principles
- ›Finding weaknesses before incidents do
- ›Hands-on: run a mini game day
Module 4 — Tooling and Culture
- ›Incident response tooling selection
- ›Communication protocol design
- ›Building psychological safety for on-call
- ›Measuring and improving preparedness
Who This Is For
- Engineering teams responsible for production systems
- Engineering managers building reliability culture
- SRE and platform engineers
- On-call engineers wanting better processes
Prerequisites
- Experience with production software systems
- Basic on-call or operations experience helpful
- No formal SRE background required
Bring This Program to Your Team
Every bILTup program is fully customized to your team's tech stack, goals, and timeline. Tell us about your team and we'll design something built specifically for you.